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Privacy Policy

Version 1.0
Effective Date: March 7, 2025
1. Introduction

Codego Group ("CDG", "we", "us", "our") is an electronic money institution with 11 branches across Europe and the Middle East. This Privacy Policy describes how we collect, use, store, and protect users' personal data ("you", "user") in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Collected

When using CDG devices and services, we collect various types of data:
• Personal data provided by the user: Name, email address, IBAN (if applicable), and other information necessary for account creation.
• Usage data: Information on device performance and user activity to ensure the proper functioning of services and distribution of CDG Rewards.
• Technical data: Information about the device, such as IP address, browser type, operating system version, and unique identifiers.

3. Purpose of Data Processing

The data collected is used to:
Provide and improve CDG services.
Process transactions and ensure participation in the rewards program.
Comply with legal and regulatory obligations.
Prevent fraudulent or unauthorized activities.
Enhance user experience and ensure platform security.

4. Data Sharing

CDG does not sell or share users' personal data with third parties, except in the following cases:
• Legal obligations: We may share data with regulatory authorities, law enforcement, or government entities when required by law.
• Service providers: We collaborate with trusted partners to process payments and improve our services, always ensuring adequate security measures.

5. Data Retention

Personal data is retained for the period strictly necessary to achieve the purposes for which it was collected, except for longer retention obligations imposed by law.

6. Data Security

CDG adopts technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or unlawful disclosure. However, no electronic transmission or storage system is completely secure, and we encourage users to take precautions to protect their data.

7. User Rights

Users have the right to:
• Access their personal data and receive a copy of the information we hold;
• Request correction of inaccurate or incomplete data;
• Request deletion of their data within the limits provided by law;
• Object to data processing for specific purposes;
• Request data portability to another service provider.
To exercise these rights, you can contact us at the email address provided in the following section.

8. Changes to the Privacy Policy

CDG reserves the right to update this Privacy Policy at any time. We will notify you of significant changes via our website or other appropriate channels.

9. Contact

For questions or requests regarding this Privacy Policy, you can contact us at:
Email: banking@codegotech.com
• Support: Available 24/7
By using our services, you agree to the terms of this Privacy Policy.